Help & Support

Terms & Conditions

These terms and conditions apply to, and are binding upon you if you participate at . These terms and conditions replace any pre-existing Terms and Conditions that appeared on this website.

In these Terms & Conditions:

  • “Account” means a unique Account that has been issued by;
  • “This Agreement” means these Terms and Conditions;
  • “” refers to G1digital Pty Ltd, trading as Mark Read and/or , a company registered in Australia under under the Corporations Act 2001 (Cth).
  • “ website” refers to;
  • “Charge-back” means when you, or a credit card issuing bank, or any other third party payments solution provider effects a reversal of charges in relation to your credit card or third party deposit transaction;
  • “Closed Account Player” means a Player who has a Locked Player Account;
  • “Closed Player Account” means an Account that has been closed, deregistered or excluded by either us or you;
  • “Dormant Account” means an Account that has been inactive for a period of six (6) months or more;
  • “Dormant Player” means a Player who has a Dormant Account;
  • “Participate” means, without limitation, any of the conduct described in 4.1.1 to 4.1.7 below, and visiting website and/or placing any wagers, or utilising in any manner whatsoever;
  • “Player/s” means a Real Player and/or a Dormant Player and/or a Closed Account Player;
  • The “Service” means the availability to, and the provision of a website interface that enables you to transact at using the Internet or via the telephone;
  • “We/us/our” means the operators of and/or its group companies;
  • “Your Jurisdiction” means the jurisdiction in which you are domiciled, reside or work.
  • “Betting Intermediary” (a) means a person or company who provides a service designed to facilitate the making or acceptance of bets between others, (b) acting as a betting intermediary is providing facilities for betting.

1. Your Participation at

1.1 Participation

  • 1.1.1 Participation at is at your sole option, discretion and risk.
  • 1.1.2 G1digital Pty Ltd trading as provides betting intermediary services.
  • 1.1.3 You are solely responsible for ascertaining whether it is legal in Your Jurisdiction to participate at . You may only participate at if it is legal for you to do so within Your Jurisdiction. We do not warrant the legality of your participation at in terms of the laws of Your Jurisdiction.
  • 1.1.4 In addition to the provisions of 1.1.3 above, you may only participate at if you have attained the legal age of majority within Your Jurisdiction, and you are at least 18 years of age.
  • 1.1.5 In accordance with Anti-Money Laundering and Counter Terrorism Fraud legislation, acceptable identification must be received within 90 days of your opening your account with us, or sooner if so requested by , and prior to any withdrawals being requested against your account. Should we not receive such identification within this period, your account shall be suspended pending receipt of such identification.
  • 1.1.6 , where possible, makes use of electronic verification methods provided by third-parties. You hereby authorise us, and our designated agents, as and when required, to confirm your identity and your right to use the monies for wagering.
  • 1.1.7 Where you are required to send legible and certified copies of identification, you must send identification to the value of 100 points as per the table below:


Points Document Type
70 points Passport, Birth Certificate or Citizenship Certificate
Note: only one item can be used from this category.
40 points Your name, photograph and signature on:
– Driver’s Licence, Public Service Identification Card; Social Security Identification Card; Tertiary Student Identification Card
35 points Your name and address verified by:
– Current or recent employer; Security Document; Mortgage; Land or Council Rates; Land Title Records
25 points Your name on:
– Medicare Card; Mastercard; VISA Card
25 points Your name and address verified from:
– Electoral Roll; Landlord; Public Utility Records or Driver’s Licence that does not have a photo.
25 points Your name and address from:
– Trade or Professional Membership Records; Educational Records
25 points Your name, address and phone number verified from the latest copy of the directory plus phone contact on that number.
  • 1.1.8 Where you have used a credit card on your account, must receive a legible copy of both sides of the credit card. This copy may be used towards your 100 points of identification.
  • 1.1.9 You may only have one (1) single account with , except in special circumstances where express permission, in writing, is provided to you by .
  • 1.1.10 Should determine that you have opened multiple accounts in order to redeem bonus offers, all accounts may be closed by at its discretion, unless you have received prior permission to open multiple accounts.
  • 1.1.11 may, at its own discretion transfer the balances of multiple accounts to the first account you have opened.
    1. In the event that after such transfers the account has a debit balance, then shall be entitled to receive payment immediately upon written request to you to clear the debit balance.
    2. In the event that after such transfer the account has a credit balance, the credit balance may be held by until such time as a determination has been made by as to whether or not there has been a breach of these Terms & Conditions.

1.2 Your Warranties

  • 1.2.1 You warrant and represent, and we enter into this Agreement on the basis of such representations and warranties, all of which are material at the time of your entering into the Agreement and throughout the currency hereof, that you:
    • Are legally able to participate at within Your Jurisdiction;
    • Are an “adult”, having attained the age of majority within Your Jurisdiction;
    • Are at least 18 years of age;
    • Shall not allow any third party (in particular, but without limitation, any minor/s) to, directly or indirectly, use your Account/s that you hold at , participate at in any manner whatsoever, or accept any promotional offers or prizes from ;
    • Have furnished us with personal details that are valid, accurate, and complete in each and every respect and that you shall advise us immediately via e-mail should such details change;
    • Are the true and lawful owner of the monies wagered at and/or that you are duly and properly authorized to utilize such monies for the aforementioned purposes;
    • Shall not deposit nor wager any monies at that are derived in any manner whatsoever from illegal activities contemplated in 1.8 below;
    • Shall pay all monies owed to and in respect of payment shall not charge-back, and/or deny or reverse or countermand any such payments;
    • Shall be wholly responsible for the secrecy of your account, and shall make every effort to prevent the use of the account number by any third party;
    • Shall be wholly responsible for any transactions entered into where the account holder’s number has been given to effect a wager or financial transaction; and
    • Have read and understood these Terms and Conditions.

1.3 Refusal to Register, Deregistration, Exclusion & Suspension

  • 1.3.1 We may refuse to register you as a Player or elect to deregister and exclude you or suspend you as a Player from at any time if we deem that your participation at is, shall be or has been previously, in anyway fraudulent, illegal or that your participation is or has been abusive or irregular in any way.
  • 1.3.2 You acknowledge hereby that is not obliged to give you prior notice of its decision to refuse, deregister or exclude or suspend you, nor to furnish you with any reasons for such decision.

1.4 Consequences of Deregistration, Exclusion or Suspension

  • 1.4.1 If we deregister or exclude or suspend you from we have the right to:
    • Withhold payment to you of any contested funds whether such contested funds are deposits, refunds, bonuses, free monies, credits, free bets, payouts or the like; and/or
    • Exclude you from all or any other products in the group of companies of which is a member; and/or
    • Solely determine what criteria you shall have to meet in order to establish a New Account at ; and/or
    • In the case of fraudulent, illegal or similar misconduct by you or failure by you to pay any sums due to us:
      • Furnish any relevant information about you to an intra-group database recording such mischief and, if necessary, hand over your account details to a collection agency for the recovery of any sums that you owe us. You hereby irrevocably authorize us to do so in our absolute discretion; and/or
      • Have forfeited to us, any contested funds that may be derived by you from fraudulent, illegal or similar miscount.

1.5 Dormant Accounts

  • 1.5.1 It is recorded that the provisions of this Clause 1.5 only apply if a Players account at constitutes a Dormant Account.
  • 1.5.2 An Account Management fee of AU$50.00 per month may be debited from any account that is dormant.

1.6 Banking Fees

  • 1.6.1 Your Mark Read account should not be used as a banking facility. Should customers make repeated deposits and withdrawals without the intention to transact, we reserve the right to pass on to the customer’s account – without prior notice – any bank charges we have incurred before closing the account.Customers who, for whatever reason, appear to be depositing or withdrawing money without transacting will be liable to have their account suspended and the circumstances investigated. This may result in a report to the necessary authorities or the account being closed.Furthermore, in the instances where absorbs Banking Transaction fees, if the entire deposit amount is not turned over at least once, any transfer charges associated with the deposit/withdrawal amount will be deducted from the account prior to the withdrawal – at a minimum ten percent (10%) , in its absolute discretion and without giving reason, reserves the right to refuse to accept any type of payment presented to it irrespective of whether it has previously accepted such payment type from that customer or would usually accept that payment type from any customer.

1.7 Nature of Your Account

  • 1.7.1 Your Account is not a bank account and is therefore not insured, guaranteed, sponsored or otherwise protected by any deposit or banking insurance system or by any other similar insurance system. Any monies deposited with us in Your Account shall not attract any interest. Monies deposited with us are held under a normal bank account in the name of the appropriate company.

1.8 Money Laundering

  • 1.8.1 It is recorded that some jurisdictions have strict laws on money laundering that may impose an obligation upon us to report you to the federal or local authorities within such jurisdictions if we know, suspect or have reason to suspect that any of your transactions, amongst other things, involve funds derived from illegal activities or are intended to conceal funds derived from illegal activities or involve the use of to facilitate criminal activity.
  • 1.8.2 If we have knowledge or suspicion envisaged in 1.8.1 above we may:
    • Immediately suspend, deregister or terminate Your Account at ; and/or
    • At our sole discretion, not refund to you any funds held in such Account; and/or
    • Furnish any relevant information about you to an intra-group database recording such mischief. You hereby irrevocably authorise us to do so in our absolute discretion.
  • 1.8.3 We reserve the right to report you to the aforementioned federal or local authorities should we, in our absolute discretion, determine that we are obligated, by law, to do so.
  • 1.8.4 In order to assist in the prevention of money laundering:
    • No cash shall be accepted to fund any Account at ;
    • No substantial and/or exceptional withdrawals individually and cumulatively shall be made unless notarized facsimile copies of at least 2 (two) of the following are received:
      • Your most recent bank statements for the bank account from which your wagers have been paid;
      • Drivers licence;
      • Official identification document containing a photographic identification of you;
      • Current and valid passport; or
      • Utility bill (e.g. gas, water, telephone, etc) bearing your name and your address registered with us.
    • Notwithstanding the aforegoing, we additionally reserve the right to require any of the above documentation at any time during our dealings for the purposes of identity verification.

2. The Service

  • 2.1 The Service is provided “as is”. We make no warranty or representation, whether express or implied, in relation to the satisfactory quality, fitness for purpose, completeness or accuracy of the Service or the Website.
  • 2.2 We shall not be liable for computer malfunctions, failure of telecommunications service or Internet connections nor attempts by you to participate in wagering activities, means or ways not intended by us.
  • 2.3 We cannot guarantee that the Service will never be faulty, but we will correct reported faults as soon as we reasonably can. If a fault occurs you should report the fault by e-mail or in writing to Customer Service.
  • 2.4 Although we shall take all reasonable measures to ensure that the website and any files originating from us are free from viruses, we cannot and do not guarantee that any files are free of such problems. It is your responsibility to protect your systems and have in place the ability to reinstall any data or programs lost due to a virus.
  • 2.5 We may temporarily suspend the whole or any part of the Service for any reason at our sole discretion. We may, but shall not be obliged to, give you as much notice as is reasonably practicable of such suspension. We will restore the Service, as soon as is reasonably practicable, after temporary suspension.

3. Shared Environments

  • 3.1 We may impose any limits or conditions that we, in our sole discretion, deem fit on any persons who open or attempt to open Accounts at where such Accounts originate from environments where computers are, or the environment, is shared.

4. Indemnity & Limitations of Liability

  • 4.1 You indemnify and hold harmless , its directors, officers, employees, shareholders, agents and affiliates, the ultimate parent and parent companies of and any of its subsidiaries against any and all costs, expenses, liabilities and damages (whether direct, indirect, special, consequential, exemplary or punitive or other) arising from any participation by you at . The nature of your participation shall include, but not be limited to, inter alia:
    • 4.1.1 visiting, use or re-use of Website;
    • 4.1.2 use or re-use of any materials at, or obtained from, this website or any other source whatsoever;
    • 4.1.3 entry, use or re-use of Website server;
    • 4.1.4 facilitating or making a deposit into your Account at ;
    • 4.1.5 wagering at ;
    • 4.1.6 acceptance and use of any win, prize at or from ; and
    • 4.1.7 use or re-use of website, by any means and through any medium.
  • 4.2 In no circumstances whatsoever shall , its directors, officers, employees, shareholders, agents and affiliates, the ultimate parent and parent companies of and any of its subsidiaries be liable to you in contract, tort, negligence or otherwise, for any loss or damage howsoever arising from any cause whatsoever, whether direct or indirect, or for any amounts whatsoever (even where we have been notified by you of the possibility of such loss or damage).
  • 4.3 You are wholly responsible for the secrecy of your account, and should make every effort to prevent the use of the personal account number by any third party, as any transactions entered into where the account holder’s number has been given to effect a wager, shall stand as bona fide transactions dependant only upon the current balance of the account. In the event that you suspect that a third party may have your account number and or password, you may at any time ask to furnish you with a new account number and/or password.

5. Promotions & Competitions

  • 5.1 It is recorded that shall, from time to time, offer certain promotions and competitions and that these competitions and promotions may have separate terms, conditions and rules that are competition or promotion-specific.
  • 5.2 These Terms and Conditions apply to any competition or promotion.
  • 5.3 In the event of conflict between these Terms and Conditions and the promotion or competition-specific Terms and Conditions, the promotion or competition-specific Terms and Conditions shall prevail but only to the extent that the Terms and Conditions conflict with one another.

6. Intellectual Property

  • 6.1 We herby grant you a revocable, non-exclusive, non-transferable right to use website and all content derived from website, including copyright and all intellectual property rights therein, in connection with the Service in accordance with these Terms and Conditions.
  • 6.2 You acknowledge and agree that all copyright, trademarks and all other intellectual property rights in all material or content supplied as part of website shall remain at all times vested in us or our licensors. You are permitted to use this material only as expressly authorised by us or our licensors.
  • 6.3 You acknowledge and agree that the material and content contained within website is made available for your personal non-commercial use only and that you may download such material and content onto only one computer hard drive for such purpose. Any other use of such material and content is strictly prohibited. You agree not to (and agree not to assist or facilitate any third party to) copy, reproduce, transmit, publish, display, distribute, commercially exploit, tamper with, or create derivative works of such material and content.

7. General

7.1 Amendment

  • 7.1.1 may, without notice to you, amend, alter, delete, interlineate, or add to (“Changes”) these Terms and Conditions, the General Betting Rules, the Rules of Play or the Promotional and Competition Rules at any time whatsoever.
  • 7.1.2 These Changes shall become effective, and you shall be bound by these Changes, immediately upon their posting on website.
  • 7.1.3 You agree to regularly review these Terms & Conditions, promotion or competition-specific Terms and Conditions, and the Rules of Play regularly in order to assess whether any Changes have been made.

7.2 Eligibility employees, subsidiaries, licensees, licensors, distributors and other associated or affiliated companies or, in the case of individuals, the immediate family of such individuals, are not eligible to participate at .

7.3 Severability

If any part of these Terms and Conditions is deemed unlawful, void or for any reason unenforceable, then that part shall be deemed to be severable from the rest of these Terms and Conditions and shall not affect the validity and enforceability of the remaining provisions of these Terms and Conditions. In such cases, the part deemed invalid or unenforceable shall be amended in a manner consistent with applicable law to reflect, as closely as possible, our original intent.

7.4 Non-Waiver

No indulge granted by to you should be construed as a waiver of any of our or the s rights in terms of these Terms and Conditions.

7.5 Third Parties

Unless otherwise expressly stated, nothing in these Terms and Conditions shall create or confer any rights on any persons not party to these Terms and Conditions.

7.6 Assignment

We reserve the right to transfer, assign, sub-licence or pledge, in whole or in part, any of the rights and obligations granted to or imposed upon us by these Terms and Conditions. You may not transfer, assign, sub-licence or pledge any of the rights and obligations granted to or imposed upon you by these Terms and Conditions.

7.7 Whole Agreement

Unless the context otherwise indicates, these Terms and Conditions set out the entire agreement between us and supersede all prior oral or written agreements, arrangements or understanding between us. You acknowledge that you are not relying on any representation, agreement, term or condition that is not set out in this Agreement.

7.8 Interpretation

In this Agreement the headings are used for convenience only and shall not affect its interpretation. References to persons shall include incorporated and unincorporated persons; references to the singular include the plural and vice versa; and references to the masculine include the feminine.

7.9 Applicable Law and Jurisdiction

The validity, construction and performance of this Agreement shall be governed by the laws of Norfolk Island, Australia, and shall be subject to the non-exclusive jurisdiction of the courts of the Territory.

7.10 Limitations of Actions

You hereby agree that any legal proceedings to enforce any claim that you may have (if any) against shall be initiated by you within a period of six (6) months of the cause of action arising (the “Prescription Period”); failing which you hereby forever waive and abandon any right that you may have to enforce such claim after the Prescription Period and confirm that on the expiry of the Prescription Period the said claim shall be void, waived and abandoned in law.

These teams were last updated 4 February 2015.

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